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If you have any questions about an order or our terms and conditions, please reach out to [email protected].
At Clutter Keeper® we accept two forms of payment:
Sales tax will be added to your order, if applicable.
All digital items (including, but not limited to eBooks and printables) are for PERSONAL USE ONLY.
Physical Goods: Sales of physical good are limited to customers within the United States. It is our policy to ship physical goods within 2 business days of order. This time may be increased due to extenuating circumstances. We use standard shipping services which typically result in 3-5 business day delivery depending on your location. Delivery times may be extended due to factors beyond our control such as weather. Clutter Keeper® uses a variety of shipping services including but not limited to: FedEx, UPS and the USPS. We may also employee third party fulfillment services such as Amazon Fulfillment Services or an independent 3PL warehouse. While we strive to choose reliable and fast partners, there may be circumstances that arise which are beyond our control. If such a circumstance occurs, we will communicate with the buyer to find a reasonable solution to the issue.
Digital items: eBooks, printables and other digital content are not available for exchanges or refunds. Please contact us if there are any problems with your order or if you’re unhappy for any reason so we may assist.
Physical Goods: Clutter Keeper® accepts return of defective merchandise and will pay for the return shipping. In an instance where the product is not defective but the customer still requests a return, the customer will be responsible for return shipping. Clutter Keeper® does not acknowledge receipt of a returned item until the item arrives at our facility. At our discretion, a refund may be issued without requiring a return. In this situation, Clutter Keeper® does not take title to the refunded item. For more information about our returns and refunds, please contact us.
With respect to items sold by Clutter Keeper®, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Clutter Keeper® is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.
We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.
Gift cards may be purchased inside the Clutter Keeper® Shop for future use towards any product sold in the Clutter Keeper® Shop. Store credits may be issued for a variety of customer service reasons such as a duplicate purchase or credit towards an upgraded program. Store credit is for future use towards any product sold in the Clutter Keeper® Shop. Gift cards and store credit are valid for twelve months after the date of issue. Gift cards and store credit are not redeemable for cash. There are no refunds on gift cards bought through the Clutter Keeper® Shop.
You may not use any Clutter Keeper® Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Clutter Keeper® Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Clutter Keeper® Software), technology, and services.
THE CLUTTER KEEPER® SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE CLUTTER KEEPER® SERVICES ARE PROVIDED BY CLUTTER KEEPER® ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. CLUTTER KEEPER® MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE CLUTTER KEEPER® SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE CLUTTER KEEPER® SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE CLUTTER KEEPER® SERVICES IS AT YOUR SOLE RISK.TO THE FULL EXTENT PERMISSIBLE BY LAW, CLUTTER KEEPER® DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CLUTTER KEEPER® DOES NOT WARRANT THAT THE CLUTTER KEEPER® SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE CLUTTER KEEPER® SERVICES, CLUTTER KEEPER®’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM CLUTTER KEEPER® ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, CLUTTER KEEPER® WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY CLUTTER KEEPER® SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY CLUTTER KEEPER® SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
Any dispute or claim relating in any way to your use of any Clutter Keeper® Service, or to any products or services sold or distributed by Clutter Keeper® or through Clutter Keeper®.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
By using any Clutter Keeper® Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of Michigan, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Clutter Keeper®.
Clutter Keeper®, a brand of Kenarry, LLCP.O. Box 226Jamestown, MI 49427https://www.clutterkeeper.com
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